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Sustainability Report
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Guest Satisfaction Survey
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Guest Satisfaction Survey
1. Stay Information
Room Number (Required)
Check-in Date
Check-out Date
What was the purpose of your stay?
Touristic travel
Business trip
Health / hospital visit
Family / friends visit
Short stay (1 night/transit)
Event / organization
Other
How was your reservation made?
Hotellemirage.com.tr
Another website
Directly from hotel
Company / travel agency
2. Overall Stay Experience
2.1. How was your overall stay experience?
Very Good
Good
Undecided
Poor
Very Poor
3. Check-in & Reception Experience
How do you evaluate the reception team in terms of speed, guidance, information and meeting your needs?
Very Good
Good
Undecided
Poor
Very Poor
Can you briefly share your experience?
What would you like to improve for a better check-in experience?
4. Room Experience
4.1. How do you rate the overall comfort of the room?
Very Good
Good
Undecided
Poor
Very Poor
4.2. Can you evaluate the following room cleanliness areas separately?
Area
Very Good
Good
Undecided
Poor
Very Poor
Bed linen & sheet cleanliness
Bathroom & toilet cleanliness
Cabinet, drawer and storage areas
Floor cleanliness
Kettle set cleanliness (kettle, cups, tray etc.)
Is there anything you would especially like to mention?
4.3. Did you experience any issues with in-room equipment?
No issues
Minor issues
Major issues
Can you briefly describe the issue?
Upload Image/File
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5. Breakfast Experience
5.1. How do you rate your breakfast experience?
Very Good
Good
Undecided
Poor
Very Poor
5.2. Is there any area that you think should be improved?
6. Recommendation & Satisfaction
6.1. Have you stayed at Hotel Le Mirage before?
Yes
No
6.2. What is your likelihood of staying again at Hotel Le Mirage?
High
Undecided
Low
7. Additional Feedback, Suggestions and Contact Permission
7.1. Is there anything else positive or negative you would like to share?
Contact Request
7.2. Would you like us to contact you regarding your feedback?
Yes
No
Privacy
and
personal data protection
I have read, understood and accepted the policy.
Thank You
Thank you for taking the time.
Complete Survey